FAQ
ACCOUNT & SUBSCRIPTIONS
PURCHASE SERVICES & SUPPORT
CATALYTIC CONVERTERS & PGMS
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ACCOUNT & SUBSCRIPTIONS
How can you create an account?
How to change or reset your password?
How to update your payment method(s)?
How to purchase a subscription plan?
How to update your billing information?
How to upgrade your plan?
How to get receipts or invoices for your subscription?
How to cancel your subscription?
How can I add an ID to verify my seller profile?
PURCHASE SERVICES & SUPPORT
What are my used catalytic converters worth?
Where to sell my catalytic converter(s) for recycling?
What happens if my used catalytic converters do not contain any precious metal?
How can I find my catalytic converter’s reference number?
How to send us catalytic converter picture(s)?
How often do we update the PGM prices?
Why our catalogue prices may be different than other ones?
How to comply with shipping documentation requirements?
How to check your previous sold carts?
How to submit a cart and schedule a pick-up with DHL?
How to cancel your cart or your scheduled pick-up?
CATALYTIC CONVERTERS & PGMS
What is a catalytic converter?
What is the catalyst?
Where the catalytic converter is located?
What is the valuable part of a catalytic converter?
How much precious metal can you find in a used catalytic converter?
How much is the metal in the catalytic converters worth?
How pure is the recovered metal – is it, for example, reusable for jewelry manufacture?
Given the rarity and value of the PGM’s used, has anything been done to find a cheaper solution?
What is the difference between “oxidation” and “three-ways’ converters?
Can a used catalyst cause a car to overheat? What causes a converter to become red hot?
What causes a converter to become clogged?
What are the symptoms of a bad catalytic converter?
What would cause a catalytic converter to fail?
Can you fix a catalytic converter?
Can you clean out a catalytic converter?
How many miles does a catalytic converter last?
Can you use a used catalytic converter?
Can you bypass a catalytic converter?
Why do you need a catalytic converter? Is it against the law to remove a catalytic converter?
How do you take off a used catalytic converter? How do you replace a used catalytic converter?
How much does it cost to replace a spent catalytic converter?
What is an oxygen sensor? or O2 sensor?
How to know if your converter is aftermarket?
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